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Frequently Asked Questions (FAQ)

1. I would like to come to the Holy Land on a pilgrimage. Who can I contact?
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For pilgrimages, you can contact the Commissariats of the Holy Land according to where you are from, or the Pilgrimage Office of the Custody of the Holy Land. 

2. Where can I find accommodation in the Holy Land?
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You can stay in the facilities of the Custody of the Holy Land, the "Casa Nova", or other guest houses in Jerusalem or outside Jerusalem. 

3. How can I book a Mass in the Holy Places for a group of pilgrims?
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For bookings, you can contact the Christian Information Center.

4. How can I organize a meeting with a friar of the Custody during a pilgrimage?
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To organize a meeting with a Franciscan, you have to send an email to the address info@custodia.org containing the specific request.

5. How can I find a guide for a pilgrimage in the Holy Land?
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You can use the electronic form of the Christian Information Center.

6. How can I obtain permission to pray at night in the Basilica of the Holy Sepulchre?
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Permission can be obtained by checking availability in person, contacting the Franciscans of the Sepulchre during the opening hours of the sacristy.

7. I am a journalist, Where can I request information?
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To receive news and press releases in advance, send an email to press@custodia.org. For permission for video and photographic documentation, please contact the Christian Information Center at this link.

8. Where can I find the liturgical books of the celebrations in the Holy Land?
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The liturgical books are available at the bottom of the page of the following link.

9. How can I receive the Decoration of Pope Leo XIII of the Holy Land?
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The Decoration of Pope Leo XIII formalizes a special bond between pilgrims and the Holy Land. 
For information, and requests, please send an email to info@custodia.org.
 

10. Where can I buy rosaries made from olive wood or other religious objects from the Holy Land?
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You can contact the gift shops of the Custody at  giftshop.c.t.s@gmail.com for purchases and shipment. 

11. How can I send requests for prayers to the friars of the Custody of the Holy Land?
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You can send requests for prayers to the Custody by contacting us on social media or by sending an email to info@custodia.org. All the prayers will be presented to the Lord during the torch-lit procession on Saturdays at the Basilica of the Annunciation in Nazareth.

The appointment can be followed in streaming at 8.30 p.m. local time (GMT +3) every Saturday on the site of the Christian Media Center.
 

12. How can I give economic support to the Holy Land?
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You can give economic support to the Holy Land in several ways: to find out more, visit the section support us.

13. How can I become a Franciscan friar of the Custody of the Holy Land?
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Visit the section Franciscan formation for detailed information on the different steps of initial formation and then contact us.